Frequently Asked Questions

Q: How is Easy AirJourney really different from the eAPIS official website?

Beside all the add-ons like the General Declarations and the Checklists, Easy Airjourney allows you to re-uses your previous information to edit or create a new eAPIS manifest, which will basically save you a lot of time and avoid some angriness that can result in creating a whole next manifest if you have to add a passenger or change your destination.

 

Q: Can I trust Easy AirJourney for official filing on the Government website?

Easy AirJourney has been approved by the Department of Homeland Security for creating and filing eAPIS flight manifest on the Government website.

 

Q: What happen if I am stuck on an Island in the Bahamas and no internet connection is available?

At any moment you can call the Air Journey Team is case of problem like that and we can file your manifest for you. Contact us for more details.

 

Q: What happens after my yearly subscription is over?

Once you have registered and make your payment with PayPal, you will receive a confirmation email with your login and password. Between 60 days and the expiration date you will receive three emails to remind you that the expiration date is approaching. Your information will be saved 30 more days after the expiration date and completely deleted if you don't renew your subscription.

For Easy Air Journey support, you can email your question to support@airjourney.com for a guaranteed 24 hour response or call us at +1 561 841 1551